“For many scientists, ‘subjective knowledge’ and ‘opinion’ are synonyms for the same low quality thing, but that reflects a misunderstanding of critical knowledge practices and is precisely the sort of confusion that we in HCI need to clear up.”
Bardzell, J. (2011). Interaction criticism: An introduction to the practice. Interacting with Computers 23, 604–621.
“The act of criticism is to [think/see] better”
Bardzell, J. (2014). Interaction Culture. Course Notes. Indiana University Bloomington. Spring. 2014.