Find your dream job on Facebook!

I opened my Facebook today and found this ad,

New Facebook feature: job posting

Isn’t it interesting?

I remember to have heard that Facebook is not cool anymore and that basically, it is a platform for old people. I have also come across (on Facebook) a figure showing that Facebook is still one of the platforms with more active users. Sorry, but I can’t remember who posted it, so I can’t put it here. However, if we go to Facebook’s Compay Info website, we can see that it had 1.23 billion daily active users on average for December 2016. Facebook seems to be distant from being a boring social media platform for old people. According to Zephoria, the most common age demographic on Facebook corresponds to people between 24 and 34 years old. Hey, that’s not being old! 

I think the job posts feature is important. It is a reminder of how powerful Facebook is. It is a reminder that many of us are hyper-engaged with our mobile devices and screens. When I saw the ad, I could picture looking for a job while they commute back home or take their lunch break. I could picture social media managers considering serious strategies to make a company’s website look more solid so that any person will take its job posts seriously.

I think it is so interesting to see how any “screen connected to the internet” becomes a potential door for Facebook to become part of our everyday lives.

Have you seen videos from movies or cartoons showing that our future is living in a VR society? Well, have you noticed that we’re there already? Facebook is that VR society! We might not end up wearing VR headsets 24/7, but many of us are pretty trained to deal with a real life and a cyber life in parallel. Facebook is our virtual society in which commerce, professional development, and human relationships are being constantly redefined, add-on after after-on, version after version.

The ad might look naive. But, again, it is a reminder that Facebook is the social media par excellence. Sometimes, it could look like nothing of what we do on Facebook cares or matters in the real world. However, we keep going back to it. We seem to be ok with the idea of virtualizing business, activism, education, and of course, friendship on that humongous virtual world called Facebook.

 

 

Lecture slides on HCI and Visual Design for UX

It’s been a while since I have uploaded lectures slides on SlideShare. Here are some of the presentations that I have made for lecturing human-computer interaction and visual design for user experience. They are a sample of the themes I have taught at Indiana University Bloomington. However, I do hope you enjoy the slides and find them useful 🙂

Summer 2016 Course: INFO-I 400: Special Topics in Informatics (Visual Design for UX)

Fall 2016 Course: INFO-I 300: Human-Computer Interaction/Interaction Design

Guest lecture for INFO-I 300. Instructor: Gopinaath Kannabiran.

Quote on designers and expert subjectivity

“An expert subjectivity is needed in design, because “design professionals” require a cultivated ability to read socio-cultural signs and trends; a creative and reasoned ability to explore alternative futures; a verbal ability to articulate these activities; a receptiveness to alternative framings and a willingness to explore highly variable alternative directions; and above all a personal identity or coherence that holds all of these moving parts together through a given process.”

Jeff Bardzell (2012)


Bardzell, J. (2012) Commentary on: Shusterman, Richard (2014) [sic]: Somaesthetics. In The Encyclopedia of Human-Computer Interaction, 2nd Ed. [online] ed. by Soegaard, M. and Dam, R.F. Aarhus, Denmark: The Interaction Design Foundation. available from https://www. interaction-design.org/encyclopedia/somaesthetics.html. 39, 93, 95, 96, 106

On deprivation and user experience

In the book, “Experience Design: Technology for All the Right Reasons” by Marc Hassenzahl (2010), there’s a section labeled, “Do needs have different priorities?” Below is last paragraph of that,

“Identifying situations, which imply the systematic deprivation of a need, is an important starting point for Experience Design. It is difficult to “sell” an experience of a certain type to somebody, who is already saturated. However, the true challenge for Experience Design is to fulfill needs without making this too obvious.” (Hassenzahl, 2010)

For some reason, this paragraph made think quickly of

  • Issues that I’ve experienced as educator and the possible relation between saturation and learning experiences,
  • the relevance of contrast in design and its use as a mechanism to avoid saturation,
  • and the connection between the use of a particular design and the so-called north-south in the sense that
    • even though the deprivation of needs occurs worldwide, it is likely that they result different for all the people or regions in the world,
    • and how that might imply that a design
      • just cannot guarantee a uniform user experience at all, or
      • it is important for any design to leave enough room for the users to adapt it and thus support the creation of a meaningful user experience.

A small but powerful paragraph from my perspective.

Online resources about research and for a PhD dissertation

This is a personal post about online resources that talk about conducting research. I expect this list to be organic, and this is for me to not forget while I’m working on my (HCI + design) dissertation. However, I hope it’s helpful for you too!

Please, if you know about a cool resource that needs to be added to this list, let me know! I’m @omitzec on Twitter!

Inspiration: PhD dissertations in HCI and Design

Resources for applying to an academic position

Why did I find Spotify using my profile picture as an album cover a little bit disturbing?

Today, when I opened Spotify, I found this (see image below):

Spotify Discover Weekly album coverLater, I mentioned in facebook that using my profile picture for the “Discover Weekly” album is a little bit scary. Moreover, I tweeted that although Artificial Intelligence (AI) could be the next big thing in UI/UX design, we shouldn’t forget taking care of the execution, the how, the form — By the way, this somehow sarcastic since tweets before I was arguing that just paying attention to the looks leads to a poor understanding of what design is (after watching the “Why Design Matters” video).

Later, someone asked me on Facebook to explain what I was meaning of my post and provide an example of how the design could be “better.” This person argued that such a design decision helps to “merge” the self and (his/her) music. I think he’s a good point. However, to me, this design decision was a shocking micro-experience with Spotify. Below, I re-write what I posted on Facebook.

The concept of agency came to my mind when I opened Spotify and saw my profile picture being used as the cover for the “Discover Weekly” album. I think it’s great to like or “plus” a song, and thus to think that I decide what music/genre I like and want to listen. From my perspective, this provides a feeling of empowerment to the user. However, I lost that feeling of agency or empowerment when I saw my profile picture. Setting the music on Spotify is part of my work routine and I was not expecting to find something like that today! Seeing “myself” as an album cover made me feel that I became a thing, an interface component; that Spotify had objectified me, transformed me in another interface component. The idea of being de-humanized crossed my mind. I know it’d sound too dramatic, but coming across this UI change provided me an example or situation wherein micro experiences are important. It’s interesting to see how just a little thing provides an element of surprise that lasts just a little bit! A micro-moment that affected my UX with respect to Spotify for the whole day today! I have to acknowledge, nevertheless, that I might be too sensitive since I’m trying to understand how these ideas of user experience, phenomenology, persuasion and rhetoric, identification and rhetoric, and denotation and connotation work in interfaces.

And about my proposal of making this UI change better, first, I have to say that I wouldn’t argue for “better.” A less shocking transition, perhaps. As I commented on FB, Spotify could have introduced me this idea of the “Discover Weekly” in a more ludic way. As it occurs when Spotify doesn’t allow you to interact with the interface and you have to wait seconds to see an ad, one possibility would be having a similar dynamics. Showing this concept and probably letting the user picking the album cover. Once set, it fades away.

Of course, there is nothing wrong or bad with that design decision for the Spotify’s interface. I’d like to emphasize that. Perhaps, this idea of the profile-album-cover has been evaluated with good results. Possibly, I don’t express the archetypical user’s desires for this case (functionality and part of the interface). Perhaps, a later evaluation will come, and a different proposal will be implemented. That’s the way design is. However, I’d emphasize that the capability of implementing smart functions in a system is just a part of the UI/UX design.

Cheers!

The need for a philosophy of technology

If interactive systems are knowingly designed to change human attitudes and behaviors, we would also need a philosophy of technology that provides us the means for revealing, analyzing, and discussing the human, social, cultural, ethical, and political implications of these changes—that helps us understand ‘the new good’.

Daniel Fallman, 2007
@dfallman
Paper URL: http://link.springer.com/chapter/10.1007/978-3-540-77006-0_35

 

 

Social media, thoughts and rhetorical situation

In the paper “The Rhetorical Situation,” Bitzer (1992) claims that rhetoricians don’t treat the formal aspects of the type of situation in which speakers or writers create rhetorical discourse. In the same text, he remarks,

“Each reader probably can recall a specific time and place when there was opportunity to speak on some urgent matter, and after the opportunity was gone he created in private thought, the speech he should have uttered earlier in the situation.”

I really enjoyed that quote. After reading it, one of the things that came to my mind was social media. A couple of times, I’ve considered venting what happens in my mind after facing a situation like the one above. I censor myself and decide not to post anything most of the times, though. Sometimes, I think it’s the “heat” of the moment. Sometimes, I think I need to think things better. Sometimes, I simply forget what I wanted to “conjecture” from that situation.

Later, I’ve seen some Facebook friend’s venting what they think or feel regarding everyday situations. I’ve always wondered, why aren’t they open to say things out loud? Recently, I noted that one of my closest friends posted, “sad.” Of course, I went to check the comments and no response (at that moment) about the reason of being sad. I think I’ve done something similar a couple of times, as well. Not putting just “sad,” but expressing indirectly how I feel towards a certain person, thing or situation. However, externalizing thought was the key thing that I needed: to express it, to make it real.

The Bitzer’s quote made think that, somehow, social media is not strong enough sometimes to encourage the user to express her thoughts. In other words, to avoid self-censorship.Notwithstanding, when we don’t care (or perhaps, we care too much), social media allows to throw what we think in a easy and quick way. I wonder,

  • what is the difference between throwing a “second-chance-to-argue” “private” thought and other forms of self-expression? For example, a graffiti.
  • Why is it safe sometimes to externalize that type of thought or inner conversation in social media? When is not it?
  • Where do we learn such awareness? Does that awareness follow or go against the free of speech in social media?

I don’t really know.

What do you think? Are you having a conversation in private thought already?

 

Cheers.

 

Reference.
Bitzer, L.F. (1992). The Rhetorical Situation. Philosophy & Rhetoric, Vol. 25, Selections from Volume 1, pp. 1-14.

Sketchnoting Tutorial

As part of the course INFO-I300: Human-Computer Interaction Design in Indiana University, I’ve created a small tutorial about sketchnoting. This is the first time that I write down the rationale for the way in which I take notes. It was an insightful and interesting exercise. My quick insights are:

  • Sketchnoting helps to organize and synthesize information
  • Sketchnoting helps to develop metaphorical thinking
  • Sketchnoting helps to develop a personal visual coding for information
  • Tools are important (e.g., needle point marker, brush tip marker and good quality sketchbook)
  • Drawing skills are not that relevant. Notes should make sense to you first.
  • Consistency is a key aspect for sketchnoting

Based on my experience, the steps for good sketchnoting are:

  1. Listen
  2. Filter
  3. Write down
  4. Code visually
  5. Relate content

I hope the tutorial shown below can be help you for anyone interested in sketchnoting.

Cheers!

Google Cards: UX Design or Information Design?

It’s been a half year since Google released Material Design. I still see it as a great strategy to bring a vocabulary to designers and users for understanding how UIs work. From that design framework, cards have caught my attention from the first time. I always wonder, are cards about UX or are they really about information design?

Google Now
Google Now’s available cards

Probably, the first card I saw corresponds to the weather card in a web browser, the one that appears when you google about the weather. However, the first time I paid attention to a card was in a plane. I remember seeing a clean and well organized information about my flight in a little box in my phone. Google knew about my flight and it delivered enough information for me to be aware about my flight status. I got very excited, honestly. The first thing that came to my mind was: this is information design!

If we think of physical cards, Google’s cards seem to be limited in terms of interaction. In many Google interfaces, cards don’t flip or move. Static information is mostly presented on one face of the card. However, no fancy interactions are necessary to make a card effective. The effectiveness of card relies on the quality of the information that it presents. In that regard, knowing how to design the content, the information becomes important. Visual design principles like hierarchy, contrast and rhythm are necessary for the synthesis of information. Therefore, theUX becomes into a matter of information design. We designers need to remember that the how and why of composition expressed through several skills and theories related to design—including rhetoric—matter for the design of technology. 

Cheers!