Quote on designers and expert subjectivity

“An expert subjectivity is needed in design, because “design professionals” require a cultivated ability to read socio-cultural signs and trends; a creative and reasoned ability to explore alternative futures; a verbal ability to articulate these activities; a receptiveness to alternative framings and a willingness to explore highly variable alternative directions; and above all a personal […]

On deprivation and user experience

In the book, “Experience Design: Technology for All the Right Reasons” by Marc Hassenzahl (2010), there’s a section labeled, “Do needs have different priorities?” Below is last paragraph of that, “Identifying situations, which imply the systematic deprivation of a need, is an important starting point for Experience Design. It is difficult to “sell” an experience […]

Definition of “an experience-oriented approach”

Below, there is an extract (part of the introduction) from the paper “Experience-Oriented and Product-Oriented Evaluation: Psychological Need Fulfillment, Positive Affect, and Product Perception” by Hassenzahl, Wiklund-Engblom, Bengs, Hägglund, and Diefenbach (2015). Sometimes I feel that we have diluted the notion of UX. However, this text reminds me that academia is there for the study […]

The need for a philosophy of technology

If interactive systems are knowingly designed to change human attitudes and behaviors, we would also need a philosophy of technology that provides us the means for revealing, analyzing, and discussing the human, social, cultural, ethical, and political implications of these changes—that helps us understand ‘the new good’. Daniel Fallman, 2007 @dfallman Paper URL: http://link.springer.com/chapter/10.1007/978-3-540-77006-0_35    

Social media, thoughts and rhetorical situation

In the paper “The Rhetorical Situation,” Bitzer (1992) claims that rhetoricians don’t treat the formal aspects of the type of situation in which speakers or writers create rhetorical discourse. In the same text, he remarks, “Each reader probably can recall a specific time and place when there was opportunity to speak on some urgent matter, and […]

Interaction Criticism

“For many scientists, ‘subjective knowledge’ and ‘opinion’ are synonyms for the same low quality thing, but that reflects a misunderstanding of critical knowledge practices and is precisely the sort of confusion that we in HCI need to clear up.” Bardzell, J. (2011). Interaction criticism: An introduction to the practice. Interacting with Computers 23, 604–621. “The act of […]

Participatory Design: making, telling, and enacting.

“Design participation is an evolving practice of making, telling and enacting. The iterative flow of events between these activities is essential, not only for participation to occur naturally, but for participation to occur with ease and with joy. When we can fully engage people’s minds, hearts and bodies in imagining and expressing future situations of […]

Critical Judgement

“Critical judgments typically have tow key features: they are defended with arguments (compromising both verifiable evidence and reasoning), and they assert that others should agree with them (which does not imply the empirical fact that others necessarily do).”   Bardzell J., Bardzell S., and Stolterman E, 2014. Reading Critical Designs: Supporting Reasoned Interpretations of Critical […]